SHIPPING QUESTIONS
WHERE DO YOU SHIP TO?
We currently only ship in the United States, but hope to expand internationally soon!
HOW LONG DOES SHIPPING TAKE?
emotipals™ is a small, family-run startup. Please allow 5-7 business days for shipping as we carefully prepare your order with love and care. Thank you for supporting our growing business!
WHERE DOES MY ORDER SHIP FROM?
All emotipals™ orders ship straight from sunny San Diego, California!
DO YOU RESTOCK ITEMS?
emotipals™ is currently a limited-run product with a small, carefully crafted supply. While we may expand in the future, we recommend grabbing yours now before they’re gone!
Return Questions
WHAT IS YOUR RETURN POLICY?
We hope you love your emotipals™! However, if you need to make a return, we accept unused items in their original packaging within 30 days of delivery.
HOW MUCH IS THE RETURN SHIPPING FEE?
Return shipping costs are the responsibility of the customer.
WHEN WILL I RECEIVE MY REFUND?
Once we receive and inspect the returned item, your refund will be issued to the original payment method within 5-7 business days.
Didn't find what you were looking for? Feel free to contact us at any time!